The privacy of your data — and it is your data, not ours! — is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We promise to never sell your data: never have, never will.
Our guiding principle is to collect only what we need. Here’s what that means in practice:
When you sign up for our newsletter, we ask for identifying information such as email address. That’s so we can send you email alerts and product updates. You are always able to unsubscribe at any time.
We'll never sell your personal information to third parties, and we won't use your name or company in marketing statements without your permission either.
We collect information about your browsing activity on Pearblock.com for analytics and statistical purposes such as conversion rate testing and experimenting with new product features. This includes, for example, which web pages you visited, how long they took to load, and which website referred you to us.
When you email Pearblock with a question or to ask for help, we keep that correspondence, including your email address, so that we have a history of past correspondence to reference if you reach out in the future.
We also store information you may volunteer, for example, written responses to surveys we sent you for a market research report. We will only do so with your express consent.
The Pearblock.com website and all data infrastructure are located in the U.S.
Our policy is to not respond to government requests for user data unless we are compelled by legal process or in limited circumstances in the event of an emergency request. However, if U.S. law enforcement authorities have the necessary warrant, criminal subpoena, or court order requiring us to share data, we must comply. Likewise, we will only respond to requests from government authorities outside the U.S. if compelled by the U.S. government through procedures outlined in a mutual legal assistance treaty or agreement. It is Pearblock's policy to notify affected users before we share data unless we are legally prohibited from doing so, and except in some emergency cases.
Similarly, Pearblock's policy is to comply with requests to preserve data only if compelled by the U.S. Federal Stored Communications Act, 18 U.S.C. Section 2703(f), or by a properly served U.S. subpoena for civil matters. We do not share preserved data unless required by law or compelled by a court order that we choose not to appeal. Furthermore, unless we receive a proper warrant, court order, or subpoena before the required preservation period expires, we will destroy any preserved copies of customer data at the end of the preservation period.
At Pearblock, we strive to apply the same data rights to all readers and customers of our products, regardless of their location. Some of these rights include:
Right to Know. You have the right to know what personal information is collected, used, shared or sold. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.
Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
Right to Correction. You have the right to request correction of your personal information.
Right to Erasure / "To Be Forgotten". This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession and, by extension, from all of our service providers. Fulfillment of some data deletion requests may prevent you from using Pearblock services because our applications may then no longer work. In such cases, a data deletion request may result in closing your account.
Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed, including opting out our email newsletter.
All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. In addition, we go to great lengths to secure your data at rest.
When you sign up for our newsletter, your email address is stored encrypted in the database. Our servers decrypt your email address when a newsletter is being sent to the list.
Our products and other web properties are operated in the United States. If you are located in the European Union, UK, or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using our websites or Services and/or providing us with your personal information, you consent to this transfer.
We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will refresh the date on this page and take any other appropriate steps to notify readers.
Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please contact us and we’ll be happy to try to answer them!
The privacy policy was last updated on December 4, 2022.